Automation tools can introduce new opportunities in your business by freeing employees up to spend on higher-value tasks. As a result, these employees feel more empowered and engaged. Learn about these benefits and other ways automation can help you take care of employees and serve customers better.
Leaders spend time talking about the value of delegating, and without a doubt, workers’ willingness and ability to delegate tasks can save a significant amount of their time. This new free time can focus on activities that help boost profitability and growth. However, delegating isn’t the only way to add more hours to your team’s workweek, and it may not be the most efficient way for them to find more time in the day. Automation can unlock your workers’ schedules without having to push tasks.
Although the automation can still get bad sometimes (finished Fear that robots will take our jobs), has become an accepted and welcomed practice in companies around the world. Why does the heart change? Employers are beginning to see the benefits that come from automating regular responsibilities.
For example, a study by Automation Anywhere indicates that professional employees may spend their money about 40% of their time on repetitive manual duties. In a standard workweek of 40 hours, that number translates to 16 hours to be spent on more productive work and fewer administrative tasks like data entry. A company would be happy if its best employees had two days of time each week to focus on identifying and capitalizing on opportunities to add more value to the organization.
Besides potentially saving a significant amount of your team members’ time, automation for your business offers these other benefits:
- Your employees will feel more empowered.
Everyone knows that repetitive tasks can feel overwhelming and dull. Employees who no longer have to rely on manual transmission of information may be activated through the experiment. They may even find a greater sense of freedom, especially when their supervisors do not need to meticulously manage their tasks or check them for human error.
hover employee post about 34% In 2021, according to Gallup statistics. By eliminating employees’ more monotonous duties, you are showing them that you believe they can do more and achieve more, and you are more likely to engage them. You can move forward to empower your employees by providing more on-the-job development training so that they become more efficient and confident.
- Your workers will not be subject to fatigue.
At its most basic level, automation removes some of the barriers to a healthy, actionable workload. Many employees, especially in the early to mid-career stages, experience burnout. Deloitte numbers It reports that 84% of millennial workers admit that they feel overwhelmed at some point in their last working life. You can’t ignore this large majority, especially given that millennials make up a large percentage of the working population.
What happens when burnout is no longer a factor in your organization? For anyone, your rotation And the absenteeism Rates should go down. In addition, the overall content of your cultural ecosystem will be more positive and supportive. Remember that overworked employees cannot do their best job. Even if you can automate only 10% of their usual responsibilities, it will relieve their stress levels and insulate them from the worst consequences of burnout.
- Your operations will flow more smoothly.
Do you have some processes in your business that seem to slow everything down? The right kind of automation tools can simplify these procedures. The faster you can move projects from start to finish, the more projects you can complete.
What types of workflows respond well to automation systems? Dan Gertner, CEO of document management firm DocuPhase, recommends looking at your accounting workflows, as he’s seen clients eliminate 90% of manual data entry. “Automation provides visibility across teams and provides real-time insight into where the invoice is within the approval process, avoiding late approvals for payments that often occur in multi-department approval processes,” Gartner explains. “The result is accurate and timely accounting processes that make record keeping cleaner.” From accounting, he suggests experimenting with automation in HR departments and other operations-heavy departments.
- You can improve the customer experience.
The customer experience you provide is one of the biggest factors that differentiate you. Consumers know that of course, which is why 73% of people A survey by PwC said they take customer experience into account when making purchases. Automation can help you modernize and improve your customer experience in two ways.
First, your people can spend the time they regain through automation providing exceptional service and support. They can do their best to please an angry customer or fix the error quickly. Second, automation software can help you collect data and discover important consumer trends. Staying on top of what’s popular and important to your target audiences can help you anticipate what customers need. Together, these two benefits can keep your company’s brand reputation sparkling.
Automation is not just a technical trend that is good to try; It has become imperative to take care of your employees and serve customers better. You can bet your competitors are at least testing the waters of automation. Now is the time to follow suit so you don’t miss out on opportunities.
written by Rhett Power.
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